As a Bagel Chef, you will build a team that is driven by culinary excellence, and lead them to new skills in our scratch-based kitchen. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills every day and showing up as your best self. You’re an achiever who has a strong sense of operations and is driven by results. In our operation centered around innovation, you are always looking at business from a strategic, and systematic lens to set you and your team up for success.
Staying organized while managing logistics and thinking big picture in a fast-paced environment is key to your role as Bagel Chef. We are constantly evolving our menu and testing new initiatives to improve our business operations. You will effectively manage, delegate, and multitask to ensure your team is well-equipped to handle any new challenge. You will clearly communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. You are responsible for managing the entire shop operation and maintaining oversight over all front-of-house and back-of-house ops.
At our scratch-based kitchens, we prioritize individuals with a genuine passion for high-quality food and running exceptional shop operations. We take enthusiastic individuals and guide them into skilled chefs and restaurant professionals. Joining our team means advancing your understanding of various restaurant roles, honing your culinary skills, developing leadership abilities, and thriving in our dynamic environment. If you value education, purpose, and flavor in a community, we welcome you to join us.
PopUp Bagels originated as a backyard pickup window, aiming to share a freshly crafted bagel recipe with friends. Today, it has evolved into multiple PopUp and permanent locations, offering always-fresh weekend pickup. Our mission is simple: crafting the finest, freshest bagels. No extravagance, just pure perfection: a crispy crust, a soft crumb center, an ideal size, and the perfect blend of seeds. We're proud recipients of the Brooklyn Bagel fest "Best Bagel" award for two consecutive years, and we're eager for you to experience a dozen of our delectable bagels.
● Be responsible for the entire shop operation, including P&L responsibilities such as food cost management, labor efficiency, guest experience, and building top-line sales.
● Collaborate with the Bagel Sous on QA processes and convert guest feedback into actionable insights for the team.
● Manage new initiatives and scheduled launches within the shop while instilling an entrepreneurial spirit in your team to keep them excited and engaged.
● Monitor the operational flow of the shop, ensuring culinary and DOH standards/protocols are being followed and executed.
● Manage all problems with technology, systems, and/or offsite ordering platforms. You are proactive in troubleshooting and can handle all the moving pieces with ease.
● Be the face of hospitality by both interacting with guests and delivery drivers to provide exceptional service and train bagel bouncer roles in the shop to do the same.
● Ensure that all employee relations conversations are properly documented and communicated to HR, including performance and development conversations.
● Manage recruitment needs for your shop by proactively interviewing, hiring, and onboarding new culinarians.
● Review & collaborate on people development plans with the Field Leadership team to build thoughtful succession plans.
● Communicate verbally and digitally daily across various systems and conduct Pre-shifts& leadership meetings with your shop team to keep them informed on updates and new shop goals.
● Strictly uphold PopUp Bagel's anti-discrimination and anti-harassment policies.
● Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
● 3- 5 years minimum kitchen or operational restaurant management experience.
● A passion for real, good food and the leadership skills to operate a scratched base, ever-changing kitchen.
● The willingness to roll up your sleeves and pitch in whenever and wherever necessary.
● The demonstrated skills to motivate and develop a high-performing team.
● The discipline and desire to create systems and organization within fast-changing environments.
● Excellent communication skills and an eye for detail.
● Strong computer skills. You can navigate multiple digital ordering systems with ease.
● Ability to learn technological platforms and work systematically with them.
● Familiarity with restaurant costing and inventory software.
● The ability to perform physical requirements of the position (the ability to frequently lift up to 25 pounds and occasionally lift up to 50 pounds). These physical requirements may be accomplished with or without reasonable accommodations.
● The desire for professional improvement and the process of learning.
● The drive to network and build strong ties in your shops community.
● The ability to take many variables to find the best solution to a problem.
● Your Department of Health and/or ServSafe certification.
● Health Insurance (Medical, Dental, and Vision)
● Paid Time Off - 2 weeks per year
● Complimentary Bagel and Schmear every day
● Opportunities for GROWTH in a TEAM environment
● Highly Competitive bonus plan
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